Shipping & Delivery Policy

Janani Cool Care provides on-site, doorstep services rather than shipping physical products. This policy explains how and when our service is delivered.

1. Service Delivery

• Our services are delivered by sending a trained technician to the address you provide at the date and time slot you select.
• We currently serve localities across Chennai. Availability for your area is confirmed at the time of booking.

2. Scheduling & Timing

• Same-day slots are available in most areas, subject to technician availability.
• You will receive a confirmation of your scheduled visit. We aim to arrive within the selected slot and will notify you of any delay.

3. Digital Delivery

Invoices and booking confirmations are delivered electronically to your registered phone number and/or email. No physical goods are shipped.

4. Spare Parts

Where a repair requires spare parts, our technician typically carries common parts. If a part must be ordered, we will inform you of the expected timeline before proceeding.

5. Contact

For questions about service availability or scheduling, contact us:

Janani Cool Care
Plot No.9A, Balaji Nagar, Narmadha Street, Tambaram East, Chennai Chengalpattu TAMIL NADU 600059.
Phone: +91 99410 82878
Email: enquiry@jananicoolcare.com